The TRAXERO Story

TRAXERO‘s family of software products empowers towing and recovery businesses to save time and money. With access to the best-in-class software solutions under single management, towers and recovery roadside professionals have direct access to the most reliable software solutions in the industry – all in one place. 

 

The true power – and benefit – of TRAXERO‘s approach stems from the people behind the software. Together, the team at TRAXERO brings more than 300 years of collective experience within the towing and recovery industry, providing great training and customer service throughout our clients’ journey.

 

TRAXERO‘s team includes some of the earliest leaders in the towing software industry including Beacon Software, TOPS Dispatch, and Tracker Management, as well as key innovators from Omadi, TowLien, and Auction Simplified.

Towing Management Software

Impound Yard Solutions

Telematics

In addition to unifying these established brands, TRAXERO is committed to building new solutions that make its customers more efficient, including the industry’s first embedded payment processor, TowPay, for faster credit card processing and payments. 

We’re Customer-Obsessed

and our customers love that about us

...having the dedicated team that TRAXERO has is one of the bigger differentiators. To me, it’s the people that not only know what they're doing software-wise, but they also understand our industry...

Brian Young • Merl's Towing Service • Grand Rapids, MI

TRAXERO is a huge supporter of our industry. So, first, I want to say thank you for that, and then thank you so much for the great service and the great product!

Michelle Sukow • Owner, HDM Truck Center • Lake Mills, WI

Our Customer Network

1,300+

Customers across all 50 states, plus Puerto Rico and Canada!

50,125

Calls dispatched daily through our Towing Management Software (and counting)

15

Customers who have dispatched over 1 million calls through our software

Trusted By The Towing and Roadside Industry’s Leaders

Our Mission

To empower towers and roadside professionals to be more productive, successful, and profitable.

Transparency

Our software solutions are built with you in mind. They are designed to be easy to navigate and we will always be clear about how they can improve your day-to-day business operations.

Being of Service

We are here for you at every stage of business from getting and managing jobs during year 0 to the expansion, monitoring and increasing profits of your expanding fleet, and the addition of revenue streams through monetizing your impound yard. At each step along the way, our goal is to provide software options that will streamline operations and maximize payment collection and future growth.

Living Our Company Values

The TRAXERO Team energy and clarity you see online is who you will talk to on the phone with support or sales, and who you will meet in person at events. We live our company values daily and bring them into all of our interactions because, well, they are who we are.

Our Values

Work Hard, Play Hard

Our customers bring it 24/7. We owe it to them to match their commitment and grit while ensuring we live our best lives.

Be Transparent

Transparency fosters trust. Trust is key to unlocking real relationships with our customers and fellow Traxerians.

Simplify

The world is complicated enough. At TRAXERO we want to simplify our customers’ lives, it’s no more complicated than that.

Offer Forgiveness

We forgive because we have all been forgiven. Without forgiveness we can’t embrace curiosity nor can we create an environment of growth. Forgiveness is the glue that holds all of it together.

Crush It

It is not just a value, it's a way of life. It guides all of our decisions and actions, empowering us to do our best to serve our customers and each other every day.

Our Offices

We’re a remote-first company with Traxerians in 18 states plus Canada, but we also have offices in Tennessee, Utah, and Ohio.

Chattanooga, TN

Lehi, UT

Brecksville, OH

Looking for your next career move?

Are you ready to be challenged with growth opportunities, rewarded for your contributions, and work with an awesome team of colleagues and customers that serve an incredible service to our communities?